Volunteering Project

Volunteering Services(NERS)

Volunteering services is one of the NERS projects which offer volunteering opportunities for people from all sections of the community.
Through our well-supported volunteer network we offer opportunities for cross-cultural exchange, mutual support and sharing of ideas and experiences. Our Volunteer programme brings together people from various communities, thereby creating a background of rich cultural diversity within NERS.

Our volunteers do not necessarily need any previous experience because at NERS we strongly believe that everybody has something different to offer and we provide the relevant training hence offering an exciting volunteering opportunity. Our volunteers get involved in different projects such as manning our reception and covering administration roles, giving advice in the one stop service and integration projects, working as volunteer housing officers in Supported Housing, and teaching ESOL classes.

Our volunteers gain vital work experience from working alongside experienced mentors, as well as making new friends and gaining a valuable insight into other peoples’ cultures.

NERS reimburses volunteer travel expenses at the cost of public transport, and also makes a contribution to lunch expenses for volunteers working a four hour session.


If you are interested you can download an application form, complete same and send it   to:


Volunteering administration


2 Friars Steet, Newcastle, NE1 4XA





Telephone 0191 245 7301


Voices of Volunteers

“I’d been out of work for four years. Volunteering with NERS has helped to build up my confidence. I’ve enjoyed meeting different people every day. I am a people’s person, and you have to be to work here. It makes you feel worthy of yourself. It has helped to build my confidence and self-esteem, and I applied for a job. Thanks to my experience as a NERS volunteer, I got a good reference, and I got the job.”


There is more happiness in giving than in receiving. However, when I started volunteering with NERS what I am receiving is equally satisfying. To mention some of the benefits I got from volunteering are:  working with people from different cultural backgrounds, learning different cultures, stress free environment, and most importantly working with very wise and

experienced mentors”


“It was great to work with a friendly and dedicated team. I had a pleasant experience in general.”


“I feel very nice environment and everyone is friendly. They treat me as a staff member and give me advice”.


“Volunteering is very interesting for me. In NERS I meet new people, very nice environment and friendly people. I like volunteering in NERS”.




Application to be a Volunteer: Please CLICK HERE

Volunteer Welcome Pack: Please CLICK HERE

Volunteers and Students Induction Pack: Please CLICK HERE



For Volunteering in the Sunderland and Washington areas please email: sunderland@refugee.org.uk

For Volunteering in the Tees Valley area please email: teesvalley@refugee.org.uk



Esol Classes in Partnership with North Tyneside Learning Alliance

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