West End Refugee Service

What we do

Practical help, advice and advocacy are provided through daily drop-in advice sessions, run by WERS’ multi-lingual support worker and trained volunteers. WERS also offers home visits for those who find it difficult to visit WERS’ offices, a clothing store, where good quality second-hand clothing and household items are offered free of charge and a Hardship Fund, providing emergency payments to clients in extreme need. Emotional support is offered through the accredited Befriending Scheme, the only designated service for refugees and asylum seekers in the city. An extensive awareness-raising, education and training programme addresses the need for accurate information about asylum seekers and refugees and challenges the still prevalent negativity surrounding asylum seekers and refugees. WERS’ volunteer programme offers a wide range of volunteering opportunities: befriending, support work, outreach casework, working in the Clothing Store, admin support, English teaching and gardening. WERS currently has 60 volunteers whose work is highly valued and significantly enhances the work of the charity.

West End Refugee Service St Philip's Vicarage

St Philip's Close Arthur's Hill

Newcastle upon Tyne NE4 5JE

Tel: 0191 273 7482

Fax: 0191 256 7862

Email: wers@btinternet.com